Hospitality in times of the COVID-19 pandemic in the food, beverage and lodging sectors

Paulo Sergio Gonçalves de Oliveira; Elizabeth Kyoko Wada; Anderson Soares Lopes

Paulo Sergio Gonçalves de Oliveira Universidade Anhembi Morumbi http://orcid.org/0000-0001-9122-4904
Elizabeth Kyoko Wada Universidade Anhembi Morumbi http://orcid.org/0000-0001-7016-7365
Anderson Soares Lopes Universidade Anhembi Morumbi

Keywords: Hospitality, COVID-19 pandemic, Organizations, Lodging, Food and Beverage

Abstract

This article presents considerations on the dynamics of the hospitality sector in times of crisis, especially when considering activities involving the supply of food and beverages, and lodging during the COVID-19 pandemic. The question proposed by this research is: what is the impact of the COVID-19 virus pandemic on hospitality relationships in the context of lodging and food and beverage provision? The aim of the research is to analyze and classify the materials available on COVID-19 and thus assess the impact on the lodging, as well as the food and beverage sectors. For this purpose. documentary research was developed in the period from February 26 to March 26, 2020 based on the news available on the G1 and UOL Brazilian media portals. These were divided into two categories presented according to the theme of this research. The results present, through the analysis of these news, theoretical insights that demonstrate the reality visualized in different parts of the world that bring together aspects of prevention and contamination through this virus; and opportunities that emerged from online shopping, advance sales, delivery and the use of apps. But they also consider well-known brands in the lodging, food and beverage sector, as well as personalities, public or private spaces used to set up hospitals.

Key words: Hospitality. Lodging Food and Beverage. COVID-19 pandemic. Organizations.