Employees of Independent Full-Service Restaurants in General Santos City, Philippines A Descriptive Inquiry of their Perceptions at Work

Abstract

This study focused on describing the perceptions of the employees towards organizational factors at work in terms of the quality of leadership, learning and development, rewards and recognition, work environment, and their level of organizational attachment. A descriptive approach was used in this study, which was comprised of purposefully selected employees from full-service independent restaurants. The findings showed that the level of quality of leadership, learning and development, rewards and recognition, and work environment were perceived to be excellent by the employees, while they also showed a good level of attachment towards their organization. This study offers suggestions for future research that will further provide a better understanding of employees’ attitudes in this sector.