Corporate strategies and human resource management practices in hotel business

Abstract

This study explores the relationship between firm strategies, human resource practices, and business performance utilizing data collected from general managers and human resource managers of 15 five-star hotels operating in Istanbul Turkey. Firms utilizing prospector strategies are found to have an externally oriented human resource practices while defenders tend to promote within. Analyzers are found to utilize both external and internal approach. Significant differences in both financial and nonfinancial performance based on the strategic orientations were also found.