http://htmjournals.com/jh/index.php/jh/issue/feed Journal of Hospitality 2023-09-28T05:09:00+00:00 Dogan dgursoy@wsu.edu Open Journal Systems <h2><em><strong>Journal of Hospitality</strong></em></h2> <p><strong>ISSN 2643-0924 (online)</strong></p> <p>&nbsp;</p> <p>The aim of <em>Journal of Hospitality </em>is to provide a peer-reviewed open access outlet for innovative studies that will make significant contributions to the knowledge, understanding, practice, and education of hospitality.&nbsp; This open access journal also aims to contribute to the dissemination of knowledge through publication of high-quality, peer-reviewed research papers, while serving as a unique peer-reviewed forum for the community of students, academics and practitioners with a shared interest and devotion to the field of hospitality.</p> <p><em>Journal of Hospitality </em>publishes research papers free of charge that promote new ideas, models, approaches, paradigms and contribute to the development of knowledge and theory in the field of hospitality.&nbsp; The <em>Journal of Hospitality </em>strongly encourages cutting edge research scholarship, and fosters interdisciplinary contributions that expand our knowledge and understanding of the field of hospitality.</p> http://htmjournals.com/jh/index.php/jh/article/view/54 Antecedents and Consequences of Generation Y Hospitality Employees Innovative Behaviour: Assessing the Moderating Effect of Supervisor Support 2023-09-25T00:18:01+00:00 Brendah N. Uluma tm_simon@mu.ac.ke Simon M. Thiong'o tm_simon@mu.ac.ke <p>The continued significance of the tourism industry rests on its ability to nurture creativity. A key component of this industry’s workforce is Gen Y who are expected to be at the forefront in innovation. The study examined antecedents and consequences of innovative work behaviour and the moderating influence of supervisors among Gen Y employees in the hospitality industry in Kenya. Informed by the positivist philosophical school of thought and leaning towards explanatory research design, we targeted Gen Y employees drawn from star rated hotels in Nairobi City County. Data was collected through self-administered questionnaires and Hayes’ Macro ‘PROCESS’ approach was used to test whether supervisor support moderates the relationship between the identified antecedents and Gen Y employees’ innovative behaviour. The study established that work design (B=0.426. p&lt;0.001), corporate strategy (B=0.243, p&lt;0.001), and forming groups and networks (B= 0.277, p&lt;0.001) were positive and significant antecedents of Gen Y employees’ innovative behavior in the hospitality industry. In addition, the test of highest order unconditional interaction revealed that supervisor support was critical in moderating the relationship between these antecedents and Gen Y employees’ innovative behavior. Conclusively, it is imperative that supervisors take a leading role in harnessing innovativeness among Gen Y employees.</p> 2023-09-25T00:00:00+00:00 Copyright (c) 2023 Brendah N. Uluma, Simon M. Thiong'o http://htmjournals.com/jh/index.php/jh/article/view/55 Qualitative validation of a model using stress and coping theories in gaming practice during COVID-19 2023-09-28T05:09:00+00:00 Xialei Duan sallyduan@cityu.mo Jian Ming Luo kenny.luo@connect.polyu.hk Ka Yin Chau gavinchau@cityu.mo <p>Although numerous studies focus on the effects of COVID-19 on various industries such as hospitality and tourism, only a few studies have focused on its effects on the gaming industry at large. The study uses stress and coping theories to evaluate the mental health of casino managers and the organizational health of the gaming industry in Macau. 24 casino managers from six casino groups in Macau were interviewed in depth. Results demonstrate that economic difficulties, policy restrictions, operational stress, and uncertainty are factors causing stress in the industry.&nbsp;Both problem-focused and emotional-focused coping strategies were adopted by casino managers to maintain their wellbeing. Subsequent analyses on these results provide&nbsp;theoretical insights and&nbsp;practical implications for the industry.</p> 2023-09-25T00:16:23+00:00 Copyright (c) 2023 Xialei Duan, Jian Ming Luo, Ka Yin Chau